Purpose-built portal

Hosting operations in one understandable place.

From the first request to an ongoing ticket conversation, the portal keeps the essentials visible and traceable.

Hosting control

Scoped aaPanel access

Approved accounts can manage the sites and databases allocated to them. Server-wide administration stays with the operator.

Website allocation by plan
Database allocation by plan
Account-level resource boundaries
Password-free access from the dashboard

Customer portal

Requests you can follow

See the requested plan, domain, billing reference, and review status in a private dashboard.

Pending and reviewing states
Accepted or rejected review outcomes
Customer cancellation while pending
No hidden automatic payment

Support

Structured ticket threads

Keep questions and replies connected to a protected portal account.

Priority and category fields
Customer/staff conversation history
Open, in-progress, waiting, and closed states
Secrets discouraged in ticket text

Transparency

Status and practical guidance

Read current operator-reported service state and self-service articles before opening a ticket.

Panel, sites, database, and portal status
Domain connection guidance
Shared-resource explanations
Independent-backup guidance

Shared by design

A good fit for conventional web workloads.

Portfolio sites, content systems, small stores, documentation, and client sites can be a practical match when they fit the published limits.

Ask before requesting if you need

Dedicated CPU or physical RAM
Root or server-wide administrator access
Long-running compute, mining, scraping, or proxy workloads
Guaranteed response or uptime commitments
Regulated-data hosting or a custom compliance agreement

See the exact limits.

Five tiers make comparison quick.