Effective August 9, 2026 · Launch version
Portal requests are not payments
Submitting a plan through this portal does not collect money, create an invoice, or provision hosting. There is nothing to refund until an order is accepted and payment is actually made through separately confirmed instructions.
You can cancel a pending request from your dashboard. Once review or setup has progressed, contact support so the current status can be checked.
Before you pay
Review the final written scope, price, billing period, start date, included work, and any order-specific refund terms before paying. Ask questions first; the plan-card price is a reference and does not by itself complete a sale.
Third-party costs, domain registrations, licenses, custom work, migrations, or other non-recoverable purchases should be identified before payment and may not be refundable once ordered or performed.
Refund review after payment
If you paid through separately supplied instructions and believe a charge should be refunded, open a billing ticket promptly with the order number, payment date, amount, and reason. Eligibility is assessed against the written order confirmation, work already performed, third-party costs, usage, and applicable consumer law.
This launch policy does not advertise an unconditional money-back period. It also does not limit any refund, cancellation, or withdrawal right that applicable law makes mandatory.
Service cancellation
Request cancellation before the next separately confirmed renewal date. Cancellation stops future service according to the accepted order; it does not automatically reverse charges for a period already supplied.
Export your data before the confirmed termination date. Do not assume files or databases can be restored after an account is removed, and always maintain independent backups.
Processing
Approved refunds are returned through an available and appropriate method after review. Timing depends on the payment route and financial providers and is not guaranteed by this portal.
Questions
Use the contact form before ordering if any policy or plan term is unclear.